Services

General

Long-term customer satisfaction starts at the beginning of the project.

Reliable equipment and a low cost of ownership are important drivers through all stages of our product development process.

Service-friendly design, modular assemblies, user-friendly software, operator ergonomics and a selection top quality components (according to Delaere standard or according to customer request) are all contributing towards maintenance friendly equipment.

Before, during and after start-up, at Delaere you will benefit from a full personalized and professional support. Our goal is to provide quick and reliable service through our highly qualified and experienced team of service engineers.

Inspection and Maintenance

We inspect your machine at any time upon request or as part of a maintenance contract. Verification of the weighing function, preventive maintenance, exchange of wearing parts, inspection of mechanical and electrical functions for early identification of potential sources of break-down, repairs with original spare parts etc.

Repairs

We are also at your service to assist you with unforeseen breakdowns. Everything from one single source by a team of highly qualified experts.

Remote diagnostics such as VPN enables our service engineers to diagnose issues from our offices and guarantees rapid and efficient problem solving.

Modernization and retrofitting

Modernizing and retrofitting can be a valid alternative to investing in new equipment. At Delaere we can offer you mechanical revamping, control system retrofit, life cycle extension, equipment relocation etc.

Metrology

Delaere is legally certified body to perform metrological services for commercial trade transactions on both static and dynamic weighing systems.

First  metrological control  inside the European Union for both static and dynamic weighing systems and periodic metrological control in Belgium under BELAC accreditation.